Our cleaning professionals will move lightweight items when necessary to clean accessible areas. For safety, we do not move heavy furniture, large appliances, electronics, or fragile/high-value items.
We clean areas that can be safely reached using company-approved step equipment. Areas requiring specialty ladders or unsafe climbing are not included.
Standard/Initial/Deep Cleaning includes cleaning an empty kitchen sink. A small number of dishes may be placed in dishwasher if company policy enables it. Large quantities of dishes are not included.
We're happy to clean around everyday life, but picking up clothing, toys, papers, and personal belongings allows our team to spend more time cleaning. Significant clutter that prevents access to surfaces may reduce what we're able to clean during the scheduled visit.
We make existing beds. Changing sheets is an optional paid add-on; customers should place clean linens on the bed. Do not make beds containing people, pets, wet bedding, or unsafe items.
Standard cleaning includes emptying normal household wastebaskets. Large trash bags, excess trash, furniture, boxes, junk removal, and hazardous materials require separate service or manual review.